15% first time buyer code: thatwaseasy || free domestic shipping || free international shipping on order $300+

15% first time buyer code: thatwaseasy || free domestic shipping || free international shipping on order $300+

returns

i would like to return my item.

you can return most items for a full refund within 30 days of your order being shipped. after 30 days, we happily offer exchanges up to 60 days. please return everything in the package as it was received for a full refund, minus a $5 re-stocking fee.

we do not accept returns or exchanges on damaged or worn items, items which have been monogrammed, or final sale/clearance items.

email: info@cartography.nyc to begin proceed

i would like to return items that were not purchased directly from cartography.

we do not accept returns or exchanges for items purchased from our retail partners. please visit the retailer where the items were purchased for return information.

do you offer free returns/exchanges?

yes and no.

for full returns/refund, email us at info@cartography.nyc and we'll respond with return postage for usps. please let us know with a few words what the issue was so we can fix anything that might need fixing.

postage for exchanges due to customer error will be the responsibility of the customer.

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